Warranty Policy
Comprehensive warranty coverage for all our authentic audio products
Warranty Coverage
Our every product is covered by warranty. We stand behind the quality and craftsmanship of every audio product we sell, ensuring you have peace of mind with your purchase.
Complete Protection
The warranty period is disclosed with every individual product on our website, ensuring transparency and clarity for every purchase.
What's Covered
Manufacturing Defects
The warranty will only cover any manufacturing defect. This includes issues with speakers, drivers, cables, connectors, or any factory-related problems that affect the product's functionality.
Movement Issues
Coverage for internal movement problems, timekeeping accuracy issues, and mechanical failures that occur due to manufacturing faults or defective components.
Factory Defects
Protection against any defects in materials or workmanship that were present at the time of manufacture, ensuring your product performs as intended.
What's NOT Covered
Physical Damage
Any physical damage or damage done by the customer will not be covered by our warranty policy. This includes drops, impacts, scratches, or water damage due to misuse.
Unauthorized Repairs
Damage resulting from unauthorized repairs, modifications, or tampering by non-authorized service centers will void the warranty coverage.
How to Claim Warranty
To claim a warranty, customers have to show the warranty card issued by us or proof of purchase to verify that the product is purchased from us.
Contact Us
Call our customer support at +8801793-322999 or +8801611279307 to report the issue and initiate the warranty claim process.
Provide Documentation
Present your warranty card or proof of purchase (invoice/receipt) to verify that the product was purchased from Audiophonic.
Assessment & Resolution
Our team will assess the product and determine if the issue is covered under warranty. Eligible repairs or replacements will be processed promptly.
We're Here to Help
Have a warranty issue or question about coverage?
Contact our support team for immediate assistance.